Last updated: 05-10-2026
These terms are the agreement between you and us for your use of Profolio. Please read them before you subscribe. Nothing in them affects your legal rights as a consumer.
Profolio is a trading name of Bednal Limited, a company registered in England and Wales with company number 12582198. Our registered office is Unit 4 Clifford Court, Cooper Way, Carlisle, CA3 0JG. VAT registration number GB 385708067.
In these terms "we", "us" and "our" mean Bednal Limited, and "you" means the person who holds a Profolio account. You can contact us at support@profolioapp.com.
Profolio is a website, at https://profolioapp.com, for keeping track of your own finances in one place: assets and investments, properties, liabilities and expenses. You enter the information yourself, import it from bank statements (CSV or PDF), or fetch it from a provider you choose to connect (see section 11). Market prices for the tickers you hold are fetched from market-data providers and updated regularly, not in real time.
You can install Profolio on your device from your browser as a web app. There is no separate app in an app store.
Profolio is a record-keeping and tracking tool. It does not give financial, investment, tax or legal advice, does not recommend any investment, and does not hold or move money or investments for you. Figures it shows, including prices and valuations, come from what you enter and from third-party data that can be late, incomplete or wrong. Check anything important with the original source, and take professional advice before making financial decisions.
You must be 18 or over to open an account. Profolio is for personal use only: you may use it to manage your own finances, not to run a business or to manage other people's finances for them. One account is for one person.
You can sign in with an email address and password, with Google or Apple, or with a passkey, and you can turn on two-factor authentication. You must give us accurate details and keep them up to date.
You are responsible for keeping your sign-in details secure and for what happens under your account. Tell us straight away at support@profolioapp.com if you think someone else has used it.
Profolio has one plan, billed either £9.99 a month or £95.90 a year. Prices are in pounds sterling and include UK VAT. Payments are taken by Stripe, our payment provider.
Your first subscription starts with a 14-day free trial. You need to give a payment card to start it. You will not be charged during the trial. If you cancel before the trial ends, you pay nothing. There is one free trial per account; if you subscribe again later, you are billed from the start.
Unless you cancel, your subscription renews automatically at the end of the trial and then at the end of each month or year, and we charge your card the price for the next period. It continues until you cancel.
You can cancel at any time in the billing portal, which you reach from the billing page in Profolio. Cancelling takes effect at the end of the period you have already paid for: you keep full access until then, and you are not charged again.
This does not affect your legal right to a remedy if the service is faulty or not as described.
As a consumer you normally have 14 days to change your mind about a contract for services. The 14-day free trial gives you that period: you can cancel during the trial and you will not be charged.
When you start the trial, you ask us to make the service available immediately. At checkout you also confirm that you understand that, once the paid subscription begins after the trial, you lose the right to cancel that paid period for a refund, other than as set out under "Refunds" above. If you subscribe again without a trial, you likewise ask for the service to start straight away.
If a payment fails, Stripe will try again. You keep full access for 7 days from the start of the unpaid period. If the payment is still outstanding after that, the paid features are locked until it is paid. You can still sign in, update your payment details, change your settings, export your data and delete your account.
We will give you at least 30 days' notice by email or in Profolio before a new price applies to you. If you do not want to pay the new price, you can cancel before it takes effect and you will not be charged it.
You own the information you put into Profolio. You give us permission to store and process it only so that we can provide the service to you. Our Privacy Policy explains what we collect, why, who we share it with and your rights.
You can download your data as a JSON file at any time from Settings, and you can delete your account and its data from Settings.
When you import a bank statement, the file is read in your browser. Only the transactions you confirm are sent to us; the file itself is not uploaded or stored. Check the transactions before you confirm them, as automatic reading of statements can make mistakes.
You must not:
We aim to keep Profolio available and working, and we will use reasonable care and skill in providing it. We do not promise that it will always be available or free of errors. We may need to suspend it for maintenance, security or reasons outside our control, and we will try to keep any interruption short.
We may improve or change Profolio. If we make a change that significantly reduces what your subscription gives you, we will tell you in advance and you may cancel and receive a pro rata refund for any period you have paid for and not used.
Demo mode lets you try Profolio with sample data without an account. Demo data is kept in your browser and is not saved to your account.
You can choose to connect Profolio to other services: Trading 212 to import your investments, and Alpha Vantage, Twelve Data or CoinGecko for market data, using your own API key for that service. Your use of each service is governed by its own terms, and you are responsible for keeping to them. We store your key encrypted and use it only to fetch your data from that service.
We are not responsible for third-party services, or for the accuracy or availability of the data they supply. If a provider changes or withdraws its service, a connection may stop working.
You can end this agreement at any time by deleting your account in Settings.
We may suspend or close your account if you seriously or repeatedly break these terms, if we reasonably need to in order to protect other people, Profolio or our providers, or if we are required to by law. Unless it would be unlawful or would create a security risk, we will tell you first and give you a chance to put things right. If we close your account without you being at fault, we will refund any period you have paid for and not used.
We may also stop providing Profolio altogether. If we do, we will give you reasonable notice, time to export your data, and a pro rata refund of any period you have paid for and not used.
If your subscription ends because you cancel or do not pay, your paid features are locked but your data is kept for 90 days, so you can come back or export it. We email you at 60 days and again at 83 days. After 90 days your account and data are deleted. If you delete your account yourself, it is deleted immediately. The Privacy Policy has the details.
If we fail to keep to these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure or of our failing to use reasonable care and skill. Loss or damage is foreseeable if it is obvious it will happen, or if both of us knew it might happen when you subscribed.
Profolio is for personal use only. We are not responsible to you for loss of business, profit or business opportunity.
Because Profolio is a tracking tool and not advice, we are not responsible for decisions you make based on what it shows, or for losses caused by inaccurate prices or data supplied by third parties, except where the loss is caused by our own failure to use reasonable care and skill.
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your legal rights in relation to the service, including the right to receive services supplied with reasonable care and skill and as described.
We may change these terms, for example to reflect a change in the law or in Profolio. If a change is material, we will tell you by email or in Profolio at least 30 days before it takes effect. If you do not agree to the change, you can cancel your subscription before it takes effect; if you have paid for a period beyond that date, we will refund the unused part. The date at the top of this page shows when the terms last changed.
These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales. If you live in Scotland you can also bring proceedings in Scotland, and if you live in Northern Ireland you can also bring proceedings in Northern Ireland.
If you have a complaint, please contact us first at support@profolioapp.com and we will try to resolve it.
Bednal Limited, trading as Profolio
Unit 4 Clifford Court, Cooper Way, Carlisle, CA3 0JG
Company number 12582198, registered in England and Wales
VAT registration number GB 385708067
Email: support@profolioapp.com